Privacy Policy
Last updated: October 8, 2026
Welcome to JFT BHAI. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we collect, use, store, share, and protect your personal data across our website (jftbhai.com) and our applications available on [Google Search].
Data Controller
The data controller responsible for your personal data is:
Information We Collect
We may collect, use, and process the following data through our website:
Identity Data
Full name, username, Japanese proficiency level (N1–N5), and profile avatar.
Contact Data
Email address and phone number.
Technical Data
IP address, device model, operating system version, browser type, and unique device identifiers.
Usage Data
How you navigate our services, mock test scores, and practice history.
Audio Data
Voice inputs and recordings if you utilize our AI-based speaking evaluation features.
Payment Data
For each payment you start: the plan or product, amount, payment method, order reference, the transaction ID returned by the payment provider, and whether the payment succeeded. For manual bank transfers, the transaction ID and payment screenshot you upload. We never receive your card number, wallet login, or PIN.
Enquiry and Report Data
When you use our Contact form, the Institution Plan request form, or the Copyright Report form, we collect what you enter (such as name, email, phone number, organisation, and your message or report) and your IP address to block spam. Copyright reports also include the proof of ownership files you upload, which are stored privately.
How We Use Your Data
We use your data on our website to:
- Register your account and maintain your progress across all platforms.
- Process payments, confirm your purchases, and resolve billing issues.
- Send up to two automated reminders via email or SMS if you abandon a payment checkout. Our team may also contact you. These reminders stop once you pay or the reminder period ends.
- Send service messages, such as email verification, password resets, and browser push notifications (if opted in).
- Answer your enquiries, institution plan requests, and copyright reports.
- Process AI-based speaking evaluations and exam feedback.
- Protect the services against spam, fraud, and misuse of our content.
- Improve our educational content, system performance, and overall user experience.
Third-Party Services
Google Gemini AI
Used to power the "AI Weak Point Analysis" feature, which reviews your incorrect exam answers and generates personalized study suggestions. When you request an analysis, your incorrect question content (question text, correct answer, and your answer) is sent to Google Gemini AI (Google LLC) for processing.
Data is processed in real-time and is not stored permanently by Google after the response is generated. Google's data handling is governed by the Google Privacy Policy.
Payment Providers
We use bKash, Rocket, Nagad, Upay, and direct bank transfers to process payments securely.
Who Else Can See Your Data
domainPartner Institutes
If a student connects their account to a specific language school or institution via an "Institution Plan," their progress and test scores may be shared with that school's administrators.
groupOur Team
Authorized JFT BHAI staff and administrators who require access to support your account, manage billing, and maintain the website.
cloud_doneService Providers
Trusted third-party vendors who provide cloud hosting, database management, and SMS/email delivery services necessary to run our platform.
Your Rights
You have the right to ask us to:
Access
Tell you what personal data we hold about you and provide a copy.
Correction
Correct data that is inaccurate or out of date (you can also edit your profile directly).
Deletion
Delete your account and associated personal data upon request.
Opt-Out
Stop sending you payment reminders or other non-essential promotional messages.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.
Children's Privacy
Our services are not intended for children under the age of 13/16, and we do not knowingly collect data relating to children.
Changes to This Policy
We may update this policy when our services or the law change. The "Last updated" date at the top shows the latest version. If a change significantly affects how we use your data, we will notify you on the website or via email.
Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact us at: